Communication and conflict resolution - Revision history

Jokeefe at 15:58, 4 April 2020

2020-04-04T15:58:33Z

← Older revision		Revision as of 11:58, 4 April 2020
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	* I wish you to tell us what you think.		* I wish you to tell us what you think.
	* I want you to hang your clothes in the cupboard.		* I want you to hang your clothes in the cupboard.


	''Examples:''		''Examples:''
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	''Example:'' I feel angry, happy, calm ...		''Example:'' I feel angry, happy, calm ...


	Easy. But there is a trap. The following words we use instead of real feelings. The score contains and describes what we think that the people are doing with us. That is, we blame when we use them, and the recipient may feel that they must defend themselves. We decide whether we become sad by something that is said or who do not meet our expectations. The following words are common in our culture, it's not really our own problems without our, the government or the weather wrong.		Easy. But there is a trap. The following words we use instead of real feelings. The score contains and describes what we think that the people are doing with us. That is, we blame when we use them, and the recipient may feel that they must defend themselves. We decide whether we become sad by something that is said or who do not meet our expectations. The following words are common in our culture, it's not really our own problems without our, the government or the weather wrong.

Jokeefe at 15:57, 4 April 2020

2020-04-04T15:57:44Z

← Older revision		Revision as of 11:57, 4 April 2020
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	Observation:		Observation:

	When I addressed you in the group there was complete silence ...		* When I addressed you in the group there was complete silence ...
			* When I see your clothes on the floor ...
	When I see your clothes on the floor ...


	Feeling:		Feeling:

	At first I felt very insecure.		* At first I felt very insecure.
			* I get irritated and sad.
	I get irritated and sad.


	Impact:		Impact:

	I felt that I lost contact with you.		* I felt that I lost contact with you.
			* Someone might trip over them.
	Someone might trip over them.


	Desire:		Desire:

	I wish you to tell us what you think.		* I wish you to tell us what you think.
			* I want you to hang your clothes in the cupboard.
	I want you to hang your clothes in the cupboard.

	~~Example: You were silent when I addressed you in the group, which made me feel insecure. I feel like I've lost contact with you, and I wish you would tell us what you think.~~


	~~Example~~: I get annoyed and upset when I see your clothes on the floor, because someone might trip over them. I wish that you picked up your jacket and pants and hung them in the cupboard.		''Examples:''
			* You were silent when I addressed you in the group, which made me feel insecure. I feel like I've lost contact with you, and I wish you would tell us what you think.
			* I get annoyed and upset when I see your clothes on the floor, because someone might trip over them. I wish that you picked up your jacket and pants and hung them in the cupboard.


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	Angry, Astonished, Tired, Confused, safe, easy, Sorry, Curious, Solo, Helpless, restless, inspired, serene, contented, Appreciative, Delighted, Worried, Happy, Annoyed, Anxious, Calm, Happy, Scared, Powerless.		Angry, Astonished, Tired, Confused, safe, easy, Sorry, Curious, Solo, Helpless, restless, inspired, serene, contented, Appreciative, Delighted, Worried, Happy, Annoyed, Anxious, Calm, Happy, Scared, Powerless.

	Example: I feel angry, happy, calm ...		''Example:'' I feel angry, happy, calm ...

	Easy. But there is a trap. The following words we use instead of real feelings. The score contains and describes what we think that the people are doing with us. That is, we blame when we use them, and the recipient may feel that they must defend themselves. We decide whether we become sad by something that is said or who do not meet our expectations. The following words are common in our culture, it's not really our own problems without our, the government or the weather wrong.		Easy. But there is a trap. The following words we use instead of real feelings. The score contains and describes what we think that the people are doing with us. That is, we blame when we use them, and the recipient may feel that they must defend themselves. We decide whether we become sad by something that is said or who do not meet our expectations. The following words are common in our culture, it's not really our own problems without our, the government or the weather wrong.
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	Cheater, utilized, Misunderstood, Estimated, manipulated, Brush off, Standard, Off-made, foreclosure, scruffy, Use, subdued, run over, dominated, inferior.		Cheater, utilized, Misunderstood, Estimated, manipulated, Brush off, Standard, Off-made, foreclosure, scruffy, Use, subdued, run over, dominated, inferior.

	Example: I feel cheated by you.		''Example:'' I feel cheated by you.

Jokeefe at 15:55, 4 April 2020

2020-04-04T15:55:32Z

← Older revision		Revision as of 11:55, 4 April 2020
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	'''Exercise - Communication and interpretation'''		'''Exercise - Communication and interpretation'''

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	'''Effective feedback'''		'''Effective feedback'''


	Caveat: To start, while the group is small, too much criticism too soon is counter productive. Folks are just coming on board and not sure how they feel about joining. You have to weigh how important the correction is vs encouraging people. Certainly you don't want to chastise tardiness on a potential member the first or second time they cross the thresh hold, for example. "Hello, dude who came only once before. You ''do'' realize the meeting started an hour ago?!" Not helpful. That said:		Caveat: To start, while the group is small, too much criticism too soon is counter productive. Folks are just coming on board and not sure how they feel about joining. You have to weigh how important the correction is vs encouraging people. Certainly you don't want to chastise tardiness on a potential member the first or second time they cross the thresh hold, for example. "Hello, dude who came only once before. You ''do'' realize the meeting started an hour ago?!" Not helpful. That said:

Jokeefe at 15:55, 4 April 2020

2020-04-04T15:55:05Z

Show changes

Jokeefe at 15:36, 4 April 2020

2020-04-04T15:36:02Z

← Older revision		Revision as of 11:36, 4 April 2020
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	So that you don't see how the other folks folds the paper, close your eyes and keep them closed during the entire exercixe. Do not talk.		So that you don't see how the other folks folds the paper, close your eyes and keep them closed during the entire exercixe. Do not talk.

	-Here we go - Fold paper in half.		* Here we go - Fold paper in half.
			* Fold paper in the middle again.
	-Fold paper in the middle again.		* Tear off the upper right corner.
			* Fold the paper again.
	-Tear off the upper right corner.		* Fold it the other way.
			* Tear off the top corners.
	-Fold the paper again.		* Open your eyes and unfold the paper.

	-Fold it the other way.

	-Tear off the top corners.

	-Open your eyes and unfold the paper.


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	'''Valuation Practice (Word ~~Asscoiation~~)'''		'''Valuation Practice (Word Association)'''

	Everyone also needs paper for this, and something to write with. Toss out some words for people and have them write down the absolute first thing they think of, then have them evaluate the word with a plus or minus.		Everyone also needs paper for this, and something to write with. Toss out some words for people and have them write down the absolute first thing they think of, then have them evaluate the word with a plus or minus.
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	-Pawnshop		* Pawnshop
			* Democrat
	-Democrat		* Republican
			* Green
	-Republican		* Socialist
			* Toddler
	-Green		* GM
			* Toyota
	-Toddler		* Mom
			* Cat
	-GM		* Internet
			* Washington
	-Toyota		* Scotland
			* Politicians
	-Mom		* Coffee
			* Sea
	-Cat		* School
			* Guidelines
	-Internet

	-Washington

	-Scotland

	-Politicians

	-Coffee

	-Sea

	-School

	-Guidelines


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	-Listen.		* Listen.
			* Look at the person.
			* Try to understand what he wants to say. Have a dialogue to clarify any misunderstandings.
	-Look at the person.		* Thank them.


	-Try to understand what he wants to say. Have a dialogue to clarify any misunderstandings.


	-Thank.

Srevilak: 24 revisions

2013-05-11T20:27:58Z

24 revisions

← Older revision	Revision as of 16:27, 11 May 2013
(No difference)

Jokeefe: moved == Communication and conflict resolution == to Communication and conflict resolution

2011-03-31T01:57:23Z

moved == Communication and conflict resolution == to Communication and conflict resolution

← Older revision	Revision as of 21:57, 30 March 2011
(No difference)

Ljfiero at 20:26, 23 March 2011

2011-03-23T20:26:49Z

← Older revision		Revision as of 16:26, 23 March 2011
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	~~(Under Construction)~~

	'''Exercise - Communication and interpretation'''		'''Exercise - Communication and interpretation'''

Ljfiero at 20:22, 23 March 2011

2011-03-23T20:22:55Z

← Older revision		Revision as of 16:22, 23 March 2011
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	Example: I get annoyed and upset when I see your clothes on the floor, because someone might trip over them. I wish that you picked up your jacket and pants and hung them in the cupboard.		Example: I get annoyed and upset when I see your clothes on the floor, because someone might trip over them. I wish that you picked up your jacket and pants and hung them in the cupboard.




			'''Emotions'''


			Here is a sample list of words that describe our own feelings. They describe something going on in our own bodies when we experience a situation. Feelings can't be argued away, meaning no one can say "No, that's not true ..." or "where you're wrong ..."


			Angry, Astonished, Tired, Confused, safe, easy, Sorry, Curious, Solo, Helpless, restless, inspired, serene, contented, Appreciative, Delighted, Worried, Happy, Annoyed, Anxious, Calm, Happy, Scared, Powerless.


			Example: I feel angry, happy, calm ...


			Easy. But there is a trap. The following words we use instead of real feelings. The score contains and describes what we think that the people are doing with us. That is, we blame when we use them, and the recipient may feel that they must defend themselves. We decide whether we become sad by something that is said or who do not meet our expectations. The following words are common in our culture, it's not really our own problems without our, the government or the weather wrong.


			Cheater, utilized, Misunderstood, Estimated, manipulated, Brush off, Standard, Off-made, foreclosure, scruffy, Use, subdued, run over, dominated, inferior.



			Example: I feel cheated by you.

Ljfiero at 20:20, 23 March 2011

2011-03-23T20:20:33Z

← Older revision		Revision as of 16:20, 23 March 2011
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			Example: You were silent when I addressed you in the group, which made me feel insecure. I feel like I've lost contact with you, and I wish you would tell us what you think.


	Example: I get annoyed and upset when I see your clothes on the floor, because someone might trip over them. I wish that you picked up your jacket and pants and hung them in the cupboard.		Example: I get annoyed and upset when I see your clothes on the floor, because someone might trip over them. I wish that you picked up your jacket and pants and hung them in the cupboard.